In 2025, Coface proudly celebrates 20 years of delivering trade credit insurance, business information solutions, and third-party debt collection services to South African businesses. Since launching in 2005, Coface has grown from a shareholder in CUAL to a fully operational credit insurer, offering global expertise tailored to local market needs.
Over the past two decades, Coface has helped thousands of companies manage risk, protect cash flow, and make informed decisions in an ever-changing economic landscape. Our services have evolved to meet the needs of businesses of all sizes—from SMEs to large corporates—through innovative platforms, data-driven insights, and a commitment to transformation.
Explore our Journey
Watch our 20-Year Timeline Video to see how Coface has grown, adapted, and led the way in credit risk management across South Africa.
A Legacy of Innovation and Support
Coface’s journey began with the acquisition of Credit Underwriting Agency Limited (CUAL), introducing product lines like Global Protector and Standard Protector. During the 2008–2010 global financial crisis, Coface stood by South African businesses, offering robust credit insurance and risk assessment tools in a high-claims environment.
In 2012, Coface expanded its offerings with Coface Global Solutions and TradeLiner, tailored for mid-market companies. This was followed by the launch of EasyLiner in 2014, making credit insurance more accessible to SMEs.
By 2015, Coface South Africa had earned recognition for its expertise in helping clients mitigate trade credit risks in volatile markets. The introduction of uninsured debt collection services and a strategic partnership with AK Collect in 2017 brought in-house third-party recovery capabilities.
That same year, Coface launched its Business Information Services, providing clients with advanced tools to assess customer creditworthiness and market risks. These services became essential for businesses seeking to trade confidently in uncertain environments.
Digital Transformation and Empowerment
Coface’s digital transformation accelerated in 2019 with the launch of CofaNet Essentials, and the Broker Portal, enabling clients to manage policies online and on-the-go. In 2023, Coface introduced the iCON platform and API solutions, offering seamless access to credit scores, reports, and expert opinions.
In 2024, the launch of Urba 360 gave clients access to exclusive commercial risk data worldwide, reinforcing Coface’s position as a leader in global trade intelligence.
Commitment to Inclusion and Transformation
Coface South Africa has also been a champion of transformation and inclusion. In 2019, the company won four prestigious Gender Mainstreaming Awards, including Overall Gender Mainstreaming Champion and Women Empowerment in the Workplace. In 2021, Coface achieved Level 2 B-BBEE Contributor status, demonstrating its commitment to inclusive economic growth.
South Africa: A Strategic Hub
With a presence in over 100 countries, Coface’s international network provides clients with unmatched access to global trade data and insights. South Africa remains a strategic hub—serving as a gateway to the African continent and a vital part of Coface’s global operations.
Building the Future with Confidence
As Coface celebrates this milestone, CEO Abdul Vally shares his vision:
